Nantucket Food, Fuel & Rental Assistance

NCTV Nonprofit Videos

About Nantucket Food, Fuel & Rental Assistance:

The NFFRA is an outreach service of the Nantucket Interfaith Council. The Nantucket Interfaith Council is a group of island churches, religious organizations, and community members who meet monthly to promote the spiritual and humanitarian wellbeing of our island community. Services are provided without regard to race, sex, creed, religious belief or sexual orientation.

The Nantucket Food Pantry
The food pantry was founded in 1991. We know there are still many hungry neighbors who we are not yet serving. The Food Assistance Program will continue outreach efforts to identify and meet more of the existing need. We’re excited to announce that the Nantucket Food Pantry has moved to its new permanent home at 19 Boynton Lane! To contact the Nantucket Food Pantry please call (508) 228-7438 or e-mail food@assistnantucket.org.

The Nantucket Rental Assistance Program
The Rental Assistance program began in 2004. The need for an island-based rental assistance program remains critical due to the following challenges: a growing year-round population living at or below the median income level; rising rental costs in relation to wages earned; a severe shortage of year-round affordable rental housing; reduced employment faced by many workers during the “off season.” To contact the Nantucket Rental Assistance Program please call (508) 901-1320 or e-mail nffra@assistnantucket.org.

The Nantucket Fuel Assistance Program
The Fuel Assistance program was created in 2014 to assist clients apply for heat subsidies under the Federal Low Income Home Energy Assistance Program, and in 2016 with the Salvation Army Good Neighbor Energy Program. To contact the Nantucket Fuel Assistance Program please call (508) 901-1320 or e-mail nffra@assistnantucket.org.

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Interview with the Executive Director
Giving bACK w/ Janis Carreiro, Executive Director for NFFRA Outreach Programs – Day One

Giving bACK w/ Janis Carreiro, Executive Director for NFFRA Outreach Programs – Day One

Part one of Giving bACK’s first two-part episode. Arthur Bergeron and Sunny Daily talk to Janis Carreiro, who has run these programs since 2007, and spend most of the half hour on the food pantry. She starts with the name, which is longer than the sign suggests — food, fuel, rental assistance and medical travel, run as secular programs under the Nantucket Interfaith Council. Then the pantry’s history: a tiny basement room at St. Paul’s in 2007, one way in and out, pre-made bags that were ninety percent canned and shelf-stable; a move to the back of the NRTA station; and the pandemic, when it ran six days a week and shifted twice, to the White Elephant ballroom and then an elementary school cafeteria. It came out of that serving fresh fruit, vegetables and protein from island farms, restaurants and individuals, and it now reaches roughly 2,000 families — about 4,000 people — with 300 coming through on a busy evening. She also explains that the pantry has to leave the space it has long rented for a dollar a year and what that will cost; at the time of this recording a new home had not been found. The last stretch turns to rental assistance, begun around 2003 by two island reverends on a small Community Preservation Committee grant and helping about ten people in its first year, and to who needs it now: seasonal and self-employed workers with no unemployment to fall back on, construction and service workers through a long cold spell, families knocked sideways by sudden illness, and a growing number of older tenants whose pensions and Social Security have not kept pace with rents.

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Giving bACK w/ Janis Carreiro, Executive Director for NFFRA Outreach Programs – Day Two

Giving bACK w/ Janis Carreiro, Executive Director for NFFRA Outreach Programs – Day Two

Part two, and the half of the organization the first episode ran out of time for. After a one-minute recap — the pantry open Tuesday to Thursday afternoons, rental assistance reaching 100 to 120 families a year, paid to the landlord rather than the tenant and only after a vetting interview — Janis Carreiro turns to the two smaller programs. Utility assistance has three parts: taking over from the town the job of walking people through the state low-income energy application, administering the Salvation Army’s one-time benefit for those who do not qualify for it, and a private trust set up in the 1890s for the widows and orphans of Nantucket, whose trustee asked NFFRA to assess applications and deal with the vendors directly. It is the least funded of the programs, reaching 40 to 50 families with one or two bills each, priority going to anyone facing a shutoff — and she explains the trick of getting a household current enough that the utility will put it on a budget plan at all. The medical travel program came out of a grant made when the new hospital was built, held and managed by the Community Foundation, and covers ferry reservations, car rentals and hospital parking for people who have to leave the island for care that is not available here. Bergeron closes on the 1890s trust as an argument for legacy giving.

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The Programs
Nantucket Food Fuel Rental Assistance Promo (2019)

Nantucket Food Fuel Rental Assistance Promo (2019)

NCTV’s profile of all three programs, filmed in 2019, so the figures in it are the ones that held then. Staff explain that NFFRA is a secular outreach program of the Nantucket Interfaith Council, meeting islanders who work hard against a high cost of living, a shortage of stable housing and a seasonal economy. The food pantry, thirty years old at the time, was serving about 482 families and handing out some 10,000 bags of food a year. Volunteers walk through the week: unloading the delivery truck, stocking the shelves and freezers, filling the grocery lists clients check off, bagging food rescued from restaurants and farms before it is thrown away, and driving deliveries to people who cannot get there. The fuel program, then the newest, helps residents apply for state and federal heating subsidies and sometimes pays directly to stop a midwinter shutoff. A woman who fell down a full flight of stairs while shaking out scatter rugs describes what short-term rental assistance meant on a fixed income: she was born here, she says, and wants to stay.

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2023 Achievement of Merit Award – Nantucket Food, Fuel & Rental Assistance

2023 Achievement of Merit Award – Nantucket Food, Fuel & Rental Assistance

The food pantry’s manager accepts the Chamber of Commerce’s Achievement of Merit Award and uses the time to describe the work. She begins with the misconception she meets most: that an island this wealthy would not need a food pantry. She describes handing out thousands of bags of groceries a month with no questions asked, a deliberate choice given how seasonal island employment is, and contrasts it with rental assistance, which vets applications closely and helps sixty to seventy families a month. She notes the smaller fuel and medical assistance programs, says the organization never closed a day through the pandemic, and credits the volunteers who come in daily.

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